Successful companies know their customers. With
Vanguard Vista™ survey software you can quickly and easily create
sophisticated, online customer surveys and questionnaires to find out what your
customers really think.
For more detail about Vista's features, watch our Video Overview or check out our Feature Tour. Better yet, try Vista firsthand with a Free Trial Account. We think you will agree that Vista is the premier tool for building professional Web-based surveys and forms.
- Customer Satisfaction Surveys. Regularly
measure the satisfaction of your customers in
your key business areas as a metric to gauge the
performance of your business. Generate instant reports
of customer satisfaction ratings and receive instant alerts for
- Customer Service Surveys. Send
out a survey at the end of each customer service
case to measure the effectiveness of your
customer service efforts. You can even link case information
like case number and support representative directly in the survey
- Account Closure Surveys. Survey
customers who close their accounts to learn the
reason(s) for their departure. By providing an anonymous feedback
mechanism you are likely to get more honest feedback from your
- Lead Feedback Questionnaires. Find out why
qualified leads did not purchase your product or service by sending
out a questionnaire at the end of the sales cycle. By keeping the questionnaire
to five questions or less and providing an easy, online way to take
the questionnaire, you will likely increase your response rate.
- New Product Evaluation Questionnaires.
Test consumer reaction to new products,
concepts, and marketing strategies by surveying
your target market with an online questionnaire. Your results report will
automatically include confidence intervals to let you know if
you have enough data to make a valid conclusion about the market.
- Other Customer Surveys.
You can create an online survey to collect just about any information
you need from your customers. Create online surveys to collect information for case studies, success
stories, testimonials, reviews, updated contact information, feature requests,
and much more.
I am a big fan of Vista, and highly
recommend it to anyone who is looking for an easy way to
create and deploy a survey and a comprehensive way to