How long do you store survey and form data?
Surveys and response data for Vista Trial Accounts are stored for 90 days from the start of the trial. Once a Vista Trial Account is converted to a Vista Paid Account all surveys and responses are stored until the account is closed.
When a Vista Paid Account is closed all surveys are stopped and survey and response data is stored for the following 6 months.
Vista stores many backups of Paid Vista Account surveys and response data. If you want to reopen an account that has been closed for longer than 6 months and you are concerned that your data may no longer be available contact Vista Support for assistance: