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Calculating an average score

Average Score

Some bar graph groups are followed by the text "Average Score:" and a number that represents the weighted average of all options chosen by the respondents.

For example, if you asked respondents to rate their satisfaction on a scale including Very satisfied, Satisfied, Neutral, Dissatisfied, and Very dissatisfied; and, if half responded Very satisfied and half responded Satisfied, the average score would be 1.5--half chose the first option (score=1) and half chose the second option (score=2), so the average score is 1.5.



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