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Salesforce Transfer Error: No such column 'XXXXX' on entity

Error Message: "No such column 'XXXXX' on entity"

Explanation

This error message indicates that Vista cannot find a field it expects to find in Salesforce.  There are two common causes of this error:

  • You have not installed the Vista Surveys application from the same Salesforce session that you used when you logged into Vista.
  • You are using a Professional Edition account and you do not have all fields on the Page Layout.

Resolution

If you have a Professional Edition of Salesforce, you may need to do the following to add all the Survey and Survey Result fields to your Page Layout:

  1. In Salesforce, click Setup, in App Setup, click Create, and then click Objects.
     
  2. Click the Survey object.
     
  3. Click Page Layouts, and then click Edit next to your default layout.

    Page Layouts Edit
     
  4. From the Layout Properties bar, click and drag all of the Fields of the object into the Survey Detail section.  
     
  5. Click Save to save your changes.
     
  6. Repeat steps 1-5 for the Survey Result object.


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