Help
Center
Need answers to questions about Vista pricing or features? Search our Help Center.
 
 
 
 
Print this page   Email this page to a friend

Salesforce Transfer Error: Invalid Session ID found in SessionHeader

Error Message: "Invalid Session ID found in SessionHeader"

Explanation

This error message indicates that the Session that is being used to transfer the results to Salesforce is invalid, most likely because it has expired (i.e. timed-out).

Resolution

If you are doing a manual transfer through Vista, you can refresh the Salesforce session by doing the following:

  1. Save any changes to your survey and log out of Vista.
     
  2. In Salesforce, navigate to any screen.  If your session has timed-out you may be asked to log in again.
     
  3. Login to Vista from the Manage Surveys tab in Salesforce and try the transfer again.

If you continue to see this error after trying the steps above please contact Salesforce technical support.



  Customer Surveys  |  Employee Surveys  |  Website Surveys
Online Forms  |  Market Research Surveys  |  Salesforce Surveys
Online Surveys  |  Questionnaires  |  Online Polls

Online Help  |  Contact Us  |  Terms of Use  |  Privacy Policy
Vanguard Software
© 2017 Vanguard Software Corporation
Home Solutions Features Pricing My Account Customers Company
Help
Center
Need answers to questions about Vista pricing or features? Search our Help Center.
Online Help