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Salesforce Transfer Error: UNSUPPORTED_CLIENT: HTTPS Required
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Description: Provides description and resolution for the salesforce transfer error "UNSUPPORTED_CLIENT: HTTPS Required"

Error Message: "UNSUPPORTED_CLIENT: HTTPS Required"

Explanation

This error message occurs when your Salesforce.com security settings are set to require HTTPS for API communication.  The Vanguard Vista interface with Salesforce uses HTTP for API communication rather than HTTPS.

Resolution

You can change the security setting in your Salesforce account to allow API communication over HTTP as follows:

  1. Log into Salesforce.com.
     
  2. Click Setup, click Security Controls, and then click Session Settings.
     
  3. Uncheck the option labeled Require secure connections (HTTPS).

    Salesforce Error
     
  4. Click Save.