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How long do you store survey and form data?

Surveys and response data for Vista Trial Accounts are stored for 90 days from the start of the trial.  Once a Vista Trial Account is converted to a Vista Paid Account all surveys and responses are stored until the account is closed.

When a Vista Paid Account is closed all surveys are stopped and survey and response data is stored for the following 6 months. 

Vista stores many backups of Paid Vista Account surveys and response data.  If you want to reopen an account that has been closed for longer than 6 months and you are concerned that your data may no longer be available contact Vista Support for assistance:

Phone: 919-859-4101
Email: support@vanguardsw.com