Vanguard Software Announces
Integration of Vanguard Vista™ with Salesforce.com
Vanguard Vista™ Provides Salesforce.com
Users with a Critical Survey Tool for Customer Support
Cary, NC December 13, 2006 Vanguard
Software, a provider of Enterprise Decision Support
Software, announces today that it has partnered with
Salesforce.com to integrate Vanguard Vista™
with Salesforce.com's AppExchange. Vanguard Vista is a
Web application for creating, posting, tracking, and
analyzing surveys online. With this integration,
Salesforce.com customers can now see Vanguard Vista
survey results in their Salesforce.com environment and
have immediate access to survey data for reports and
dashboards. For example, Salesforce.com users can use
Vanguard Vista to build Customer Satisfaction Surveys or
Data Collection Forms, deploy the surveys and forms
through email or a Web site link, and see the results
directly in Salesforce.com as it is linked to the
associated Contact, Case, etc.
According to Salesforce.com, the application their
users most request is survey software to measure customer
satisfaction. A direct result of integrating Vanguard
Vista through the AppExchange is that now Salesforce.com
users are able to leverage Vanguard Vista's rich survey
capabilities and see results right next to their other
Salesforce.com data. "We approached Salesforce.com
about a partnership through their AppExchange because we
saw a need for customer surveys and online forms in
Salesforce.com," said Nathan Shackles, Product
Manager for Vanguard Vista. "By building on the
AppExchange's integration platform we have been able to
provide Salesforce.com users with a critical tool -
Vista's robust survey functionality."
The strength of Vanguard Vista is its easy-to-use
interface which allows you to do everything from survey
design and administration to interactive results analysis
using just a Web browser. Surveys can be created and
launched in minutes with no software to download or
install. For more information, see the Vanguard Vista
product page on the Salesforce.com AppExchange.
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About Vanguard Software
Vanguard Software is a privately held corporation founded in
1995 to develop business Decision Support software. Customers in
over 60 countries and in every major industry use Vanguards
software for forecasting, resource optimization, Web-based expert
systems, and financial modeling. For more information about
Vanguard, visit http://www.vanguardsw.com/.
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